Business Support Executive

Reporting to the Financial Controller, the purpose of the Business Support Executive role is to provide a complete support service to the Financial Controller. Responsible to ensure all Head Office facilities and operations-based activities are followed up and closed out as quickly and efficiently as possible. Reporting to the Finance/Operations Business Partner, the Business Support Executive must ensure any complaints received into the Department are escalated to the Finance/Operations Business Partner as appropriate and assist the Finance/Operations BP in the smooth performance of all team members in the delivery of best-in-class support services to both our internal and external customers.

Main Duties And Responsibilities

  • Act as first point of contact through the Support buddy system to HAD’s, CC’s and Technicians to resolve issues arising in POS with activities such as orders, returns and exchanges.
  • Oversee DM performance and ensure any issues are actioned and communicated to the global support team in a timely manner.
  • Responsible for release prioritisation in DM, creating change requests, testing, attending release DEMO sessions and communicating changes to the business.
  • Assist with project-based work implementing new procedures, designing new system and improvements to processes.
  • Oversee Digidocs functionality – updates, reporting any issues, working with developers, rolling out additional forms etc
  • Ensure all HAD’s and Technicians have functioning EPADS for capturing digital signatures.
  • Management of Company Motor Fleet to include fuel cards, eflow, valet, Insurance renewal, etc., as confirmed by the Executive Team and in line with DP obligations.
  • Maintain a proactive working relationship with the motor fleet company both SI and NI to ensure renewals, disc’s, etc., are always up-to-date and issued to the Company car users.

Work Experience And Skills Required

  • Strong Communication Skills both written and oral.
  • Excellent Telephone Skills and Manner.
  • Previous Office/Secretarial Experience Essential.
  • Previous experience of working in ERP systems and robust understanding of systems and analytics.
  • Professional Standard of Computer Literacy in particular Microsoft Office Suite.
  • High level of accuracy.
  • Understand priorities with the ability to meet tight deadlines.

     

Personal Characteristics

  • A team-player with an ability to work on own initiative and under pressure.
  • An excellent time-keeper who is reliable and punctual.
  • Takes pride in their work and possesses strong organisational skills and attention to detail.
  • A High level of flexibility.

At Clark, we stand as more than just a Recruitment Consultancy; we’re a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.

Why Choose Clark as your Trusted Recruitment Partner?

  • Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
  • Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We’re here to help you source the best career opportunity.
  • Personalised Assistance: From start to finish, we’re committed to making your job search journey as smooth as possible.

Ready to Begin? Apply now.
INDCLA 
 

Contracts Administrator and Customer Service Manager

The Contracts Manager is responsible for maintaining the company’s excellent reputation, built over 37 years, by delivering high levels of service and product quality. This role requires adherence to very high-quality standards, promoting health & safety, and maintaining a tidy work environment. The manager is expected to lead by example and foster a motivated team focused on achieving company objectives.
 Main functions:

  • Assist with a detailed site survey based on the quotation and drawings presented by the sales director.
  • Compile detailed survey notes and issue instruction sheets for each team involved in the project together with photographic details
  • Prepare job orders for windows and doors and roofing required and ensure delivery times are compatible with the project timelines
  • Allocate the work to the various teams on the project management software and ensure that all timelines meet the client's expectations.
  • Arrange deliveries to the site of all materials.
  • Ensure daily check-ins on site and over the phone with both site teams and the client to ensure the smooth running of the project.
  • Maintain the working relationship with the Client and foster a team approach.
  • Hand over and quality check of the finished product and arrange any snagging if required.
  • Scheduling and arranging ongoing maintenance and service work.
  • Promotion of the company brand.

Principal responsibilities:

  • In association with the sales director ensure that the client requirements are understood by all the teams involved.
  • Ensure the accuracy of the site surveys so any issues are noted, measurements are correct and detailed instructions are communicated to the teams involved.
  • Plan the efficient use of the manpower available to ensure the project is delivered on time and on budget.
  • Communicate with the client if any changes to the project dates are required.
  • Manage the logistics so that all materials are available when required and are delivered to site on time.
  • Manage the stock levels and purchasing at the head office.
  • Manage the prefabrication of the sunroom roofs in-house.
  • Use the project management software to update the progress on the jobs daily and maintain a log of all changes to specifications.
  • Maintain constant communication between all parties so everyone involved in the project knows what is going on.
  • Liaise with the subcontractors and maintain a high level of teamwork and ensure that the quality of the work reflects the clients expectation.
  • Responsible for the coordination, planning and execution of all compliances on site

Requirements

  • Minimum 5 years building work experience and a trade is preferable
  • Strong communication skills
  • Must be mathematically competent
  • High level of IT competence and skills
  • Clean driving licence
  • Forklift licence
  • Safepass

At Clark, we stand as more than just a Recruitment Consultancy; we're a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.

Why Choose Clark as your Trusted Recruitment Partner?

  • Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
  • Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We're here to help you source the best career opportunity.
  • Personalised Assistance: From start to finish, we're committed to making your job search journey as smooth as possible.

Ready to Begin? Apply now.
INDCLA
 

Restaurant Team Leader / Supervisor

My Kildare-based client is seeking a Team Leader / Supervisor for their restaurant. The company values character and places a strong emphasis on attitude as the most important trait in its team members. As a Team Leader, you will play a pivotal role in shaping the team's atmosphere and culture. In this role, you will influence, develop, and drive the organisational culture. Attention to detail and strong organisational skills are essential, as you will assist the General Managers in developing teams and overseeing restaurant operations. A solid understanding of day-to-day operations will be key to your success in this position.

Core Duties / Responsibilities:

  • Support the General Manager in guiding and developing your team, encouraging them to take on more responsibilities.
  • Foster strong relationships with the General Manager and team, promoting open communication and collaboration.
  • Identify opportunities to optimise performance, provide feedback, and encourage continuous improvement.
  • Ensure strict adherence to health and safety protocols, maintaining high standards in the restaurant.
  • Oversee stock management, ensuring accurate stock takes and optimal inventory levels.
  • Ensure the team understands their tasks to optimise performance during shifts.
  • Ensure every interaction reflects exceptional customer service and creates a welcoming atmosphere.
  • Diligently check that all daily operational procedures are followed and spot-checked as needed.

Desired Attributes:

  • Experience: 2 years experience in a restaurant setting.
  • Love for Hospitality: Hospitality is your passion, and you thrive in a vibrant restaurant atmosphere.
  • Mentor at Heart: Passionate about helping others excel, you take pride in improving your team every day..
  • Food Enthusiast: Passionate about fresh ingredients and seasonal produce.
  • Hospitable: Energised by making customers smile and delivering exceptional service.

For more information, contact James Nolan on 045 881 888 or email james@clark.ie

At Clark, we stand as more than just a Recruitment Consultancy; we're a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.

Why Choose Clark as your Trusted Recruitment Partner?

  • Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
  • Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We're here to help you source the best career opportunity.
  • Personalised Assistance: From start to finish, we're committed to making your job search journey as smooth as possible.

Ready to Begin? Apply now.
INDCLA

Service Coordinator

'All Together Better'! This is the motto my client operates through company-wide and in the service they provide. 100% Irish owned with a caring and “green” culture, my client prides itself on providing an impressive range of products and consumables efficiently and in a cost-effective manner.

This position is based in the Cork office in Doughcloyne with regular office hours i.e. Monday to Friday 9am-5:30pm. Reporting to the Field Service Manager your role will involve the following:
Duties & Responsibilities:

  • Co-ordinate the service and spare parts department while providing first class customer service to customers.
  • Day to day management of Engineering diary within the service and spare parts department in the Munster and Southern Ireland region.
  • Ensure that customers are satisfied with the response time, efficiency and service provided by the Engineering team for all service and spares related matters.
  • Liaise with the Field Service Manager to ensure that appropriate service resources are available when required for installations, commissioning and training.
  • Work with Field Service Manager to ensure all SOPs are being adhered to within the engineering department.
  • Reporting to Field Service Manager on a regular basis outlining any issues arising with the sales and service department.
  • Spare Part Management:
  • Liaising with suppliers to minimise lead times on spare parts ordering
  • Maintain accurate and appropriate stock levels
  • Provide customer support for spare parts ordering
  • Organise parts for engineering
  • Monitor spare part KPI’s
  • Organise third party repairs
  • Ad-hoc administration support as requested.

Requirements:

  • Proficient user of Microsoft Office packages – Excel, Word, Outlook.
  • Capable of adapting to in-house CRM systems.
  • Capable of effective cross-departmental and stakeholder engagement.
  • Excellent communication skills, written and verbal, communicating unambiguously.
  • Ability to work in a fast-paced environment, with strong attention to detail.
  • Strong follow through in resolving issues and providing updates.
  • A definite team player, taking a collaborative and positive approach to tasks.
  • Excellent and in-depth customer service experience.
  • Must have own transport.

If you thrive in a dynamic and energetic setting, apply now to evolve in a dynamic and thriving business.

At Clark, we stand as more than just a Recruitment Consultancy; we're a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.

Why Choose Clark as your Trusted Recruitment Partner?

  • Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
  • Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We're here to help you source the best career opportunity.
  • Personalised Assistance: From start to finish, we're committed to making your job search journey as smooth as possible.

INDCLA

Accounts Payable Specialist

Accounts Payable Assistant
Reports to: Finance Manager

We are seeking a detail-oriented and proactive Accounts Payable Assistant to join our client’s dynamic team. As a key member of the finance department, you will play an essential role in managing accounts administration, processing invoices, and ensuring accurate reporting and reconciliations. If you’re passionate about working with numbers, have a strong attention to detail, and are ready to contribute to a fast-paced environment, this could be the perfect role for you!

Key Responsibilities:
•    Accurately prepare and enter data for accounts administration.
•    Code and process accounts payable invoices.
•    Manage payment runs, ensuring timely payments to suppliers.
•    Maintain and reconcile the creditors ledger, ensuring accuracy.
•    Address supplier queries and resolve issues in a timely manner.
•    Complete and update bank mandate documentation as required.
•    Perform bank reconciliations, ensuring accounts are up to date.
•    Assist in the preparation of reconciliations and analysis for monthly management accounts.
•    Support month-end close-off activities.
•    Deliver accurate and timely reports to assist with decision-making.
•    Take on ad-hoc duties and projects as needed, supporting the Finance Team.

Experience & Qualifications:
•    Strong numerical skills with an eye for detail.
•    Proficient in Microsoft Excel; experience with ERP systems (e.g., SAP, Oracle) is a plus.
•    Fluent in English, both written and verbal.
•    At least 2 years of relevant experience in a finance role.

Required Competencies:
•    Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively.
•    A high level of accuracy and attention to detail, especially with numbers.
•    A self-motivated and proactive approach to work, with strong organisational and time-management skills.
•    Ability to multi-task and work independently, prioritising workload effectively.
•    Eagerness to learn and contribute to a positive, hands-on team environment.

This is a fantastic opportunity for someone looking to grow within a finance team, where your contributions will directly impact the success of the company. If you are looking for a challenging yet rewarding role with room for development, we’d love to hear from you!

At Clark, we stand as more than just a Recruitment Consultancy; we’re a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.

Why Choose Clark as your Trusted Recruitment Partner?
•    Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
•    Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We’re here to help you source the best career opportunity.
•    Personalised Assistance: From start to finish, we’re committed to making your job search journey as smooth as possible.
Ready to Begin? Apply now.

INDCLA

 

Recruitment Manager

My Kildare-based client is seeking an experienced Recruitment Manager to lead and enhance their talent acquisition strategy. This role is ideal for a skilled recruitment professional with at least five years of experience, who is passionate about recruitment, employer branding, and driving company growth through strategic hiring. You will work closely with the Head of HR to ensure a seamless hiring process, attract top talent, and support workforce planning initiatives.

Key Responsibilities:

Talent Acquisition & Recruitment Strategy
•    Develop and execute a comprehensive recruitment strategy to attract and retain top talent.
•    Manage the full-cycle recruitment process, including job postings, sourcing, screening, interviewing, and onboarding.
•    Build strong relationships with hiring managers to understand hiring needs and create tailored recruitment plans.
•    Partner with recruitment agencies, universities, and industry networks to expand talent pipelines.
•    Drive employer branding initiatives to position the company as an employer of choice.

Onboarding & Candidate Experience
•    Oversee the onboarding process to ensure a positive new-hire experience.
•    Track probation periods, providing structured feedback and support for new employees.
•    Continuously refine and improve the onboarding journey for long-term engagement.

Workforce Planning & Development
•    Collaborate with leadership to identify future talent needs and develop proactive hiring plans.
•    Support employee retention strategies by identifying opportunities for internal mobility and career growth.
•    Assist in designing training and development initiatives aligned with company goals.

HR Compliance & Reporting
•    Ensure compliance with employment laws and best practices in recruitment and hiring.
•    Maintain accurate HR records, contracts, and recruitment documentation.
•    Provide insights through data-driven reports on hiring trends, time-to-fill metrics, and candidate experiences.

Process Improvement & HR Support
•    Lead or contribute to HR projects focused on improving talent acquisition and retention.
•    Continuously evaluate recruitment processes to enhance efficiency and effectiveness.
•    Support other HR functions, including employee engagement and HR administration, as needed.

Qualifications & Experience:
•    A background in recruitment, HR, or a related field with at least 2 years in a managerial role.
•    Experience in a similar field – with at least 2 years managerial experience.
•    Proven track record of successfully managing end-to-end recruitment.
•    Experience with HR systems, applicant tracking systems (ATS), and data analysis tools.
•    Strong understanding of employment laws and recruitment best practices.
•    Excellent communication, relationship-building, and organisational skills.

Desired Attributes:
•    Strategic Thinker: Ability to develop hiring plans aligned with business growth.
•    Proactive & Results-Driven: Passionate about finding top talent and improving recruitment processes.
•    Excellent Communicator: Skilled in engaging candidates and collaborating with stakeholders.
•    Detail-oriented & Analytical: Comfortable with recruitment metrics and process optimisation.

This is an exciting opportunity for a recruitment professional looking to make an impact in a growing organisation. If you are passionate about talent acquisition and thrive in a fast-paced environment, we’d love to hear from you!

At Clark, we stand as more than just a Recruitment Consultancy; we're a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.

Why Choose Clark as your Trusted Recruitment Partner?
•    Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
•    Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We're here to help you source the best career opportunity.
•    Personalised Assistance: From start to finish, we're committed to making your job search journey as smooth as possible.
Ready to Begin? Apply now.

INDCLA
 

Head of Customer Service

My Kildare based client is looking for an experienced, dynamic, and customer-focused individual to lead our Customer & Client Service department. As the Head of Customer & Client Service, you will play a crucial role in ensuring an outstanding experience for our customers at every touchpoint. Your primary responsibility will be to build, lead, and optimise the customer service team, as well as establish processes that enhance customer and client satisfaction.

Key Responsibilities:

1. Leadership & Strategy
•    Lead, mentor, and develop the Customer & Client Service team to ensure optimal performance and professional growth.
•    Develop and execute the customer and client service strategy aligned with company goals.
•    Collaborate with departments such as sales, marketing, operations, and product development to drive customer-focused initiatives.
•    Foster a culture of excellence, accountability, and continuous improvement within the team.

2. Customer Experience & Satisfaction
•    Oversee all customer support channels (phone, email, chat, social media), ensuring high-quality service delivery.
•    Identify customer feedback trends, product issues, and service opportunities, driving continuous improvements.
•    Create strategies to enhance customer retention, loyalty, and lifetime value by addressing pain points.
•    Represent the customer’s voice in decision-making processes across the company.

3. Client & Relationship Management
•    Cultivate and maintain strong client relationships, acting as the main point of contact for service-related matters.
•    Ensure timely and professional delivery of services to clients, meeting all needs and expectations.
•    Resolve client issues and complaints quickly and effectively, following up to ensure satisfaction.
•    Gather client feedback, generate performance reports, and identify areas for improvement.

4. Operational Excellence & Efficiency
•    Streamline customer service processes, tools, and systems to improve efficiency and elevate the customer experience.
•    Establish KPIs, monitor performance, and implement process improvements to ensure high-quality service delivery.
•    Track and report on key metrics such as customer satisfaction, response times, and resolution rates.

5. Team Management & Development
•    Provide continuous coaching, feedback, and performance reviews to support team growth and success.
•    Promote a positive, collaborative work environment that empowers and engages team members.

6. Collaboration & Communication
•    Serve as the main point of contact for all customer and client service matters, engaging with leadership and external stakeholders.
•    Work closely with product and engineering teams to communicate customer feedback, identify improvement opportunities, and resolve recurring issues.

Qualifications & Skills:
•    Bachelor’s degree in Business Administration, Operations, or a related field 
•    5+ years in customer and client service management, with at least 3 years in a leadership role
•    Strong knowledge of customer service best practices, digital tools, and CRM software.
•    Proven leadership experience in building high-performing teams and driving customer satisfaction.
•    Excellent problem-solving, communication, and interpersonal skills, with a collaborative approach to teamwork.
•    Analytical mindset with a data-driven approach to decision-making.
•    Passion for delivering exceptional customer experiences.

At Clark, we stand as more than just a Recruitment Consultancy; we're a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.

Why Choose Clark as your Trusted Recruitment Partner?
•    Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
•    Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We're here to help you source the best career opportunity.
•    Personalised Assistance: From start to finish, we're committed to making your job search journey as smooth as possible.
Ready to Begin? Apply now.

INDCLA

Safeguarding Coordinator

Golf Ireland is the single governing body for golf on the island of Ireland, established in January 2021 it is responsible for leading, growing and supporting the game of golf. The primary functions of Golf Ireland include the administration of Championships and Inter-Club events, the administration of the World Handicap System and the Rules of Golf and Amateur Status, the delivery of a world-class high-performance programme, contesting and hosting international fixtures, supporting clubs and growing the game. Golf Ireland is currently in the middle of its first strategic plan titled ‘’Golf is a Game for Everyone’’

An exciting job opportunity has arisen within Golf Ireland, and we are now seeking to recruit a suitably qualified Safeguarding Coordinator to support our Head of Safeguarding to implement approved strategic and operational plans. This role requires someone with a strong attention to detail along with experience or an interest in safeguarding.
The key elements of the role, including the skills and attributes that Golf Ireland is looking for in the successful candidate, are set out below.

About the Role:

3 year fixed term contract – part-time 3 days per week
Location Maynooth, Co Kildare 

 

Principal Responsibilities:
 

  • Familiarisation of Golf Ireland’s Safeguarding guidance documentation
  • Become an authorised signature to process all Garda Vetting/Access NI applications
  • Ensuring an up-to-date register is maintained which details all Safeguarding Training and Garda vetting/Access NI carried out by Golf Ireland via a volunteer management portal.
  • Liaise with Golf Ireland Regions, Championships and HP departments to ensure all volunteers/staff have valid sg training, vetting and signed codes of conduct.
  • Ensure all clubs receiving grants have relevant safeguarding policies and procedures in place.
  • Maintain a system of record keeping in line with data protection and vetting guidelines.
  • Co-ordinate the tutors and venues for Safeguarding workshops/webinars and build a network of Safeguarding tutors.  Manage the set up all online workshops via zoom/eventbrite
  • To act as the first point of contact and assist with answering safeguarding queries
  • Escalate any complex safeguarding queries to the Head of Safeguarding
  • Updating relevant section of Golf Ireland website and liaising with comms team
  • Circulation of relevant information and resource materials to clubs
  • Communication with Club Children’s Officers to ensure the implementation of Golf’s Safeguarding Policy.
  • Attending appropriate training as required to act as a resource to clubs and staff members.

Experience and Knowledge:

Essential:

  • A broad understanding of safeguarding/child protection procedures
  • At least 3 years prior office /administration experience
  • Strong attention to detail
  • Experience in data processing.
  • Good IT skills
  • Ability to develop and implement plans.

Desirable

  • Experience in a similar role
  • Experience of working with volunteers
  • Hold a child protection tutor qualification

 

Competencies & Attributes:

  • Excellent accuracy and attention to detail with the ability to process data efficiently
  • Logical thinking and comfortable working with figures
  • Ability to create, develop and maintain positive working relationships and to work in a collaborative manner with internal and external stakeholders.
  • A commitment to Golf Ireland’s values
  • Excellent problem-solving skills.
  • The capacity to work well within a team.
  • Strong Interpersonal skills.
  • The ability to prioritise workload.
  • Outstanding communication skills.
  • Good level of proficiency in MS Office skills, e.g., Word, Power Point and Excel
  • Good knowledge of sharepoint, zoom, teams, eventbrite

Why Choose Clark as your Trusted Recruitment Partner?

  • Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
  • Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We’re here to help you source the best career opportunity.
  • Personalised Assistance: From start to finish, we’re committed to making your job search journey as smooth as possible.

Ready to Begin? Apply now.
INDCLA

 

Assistant Management Accountant

Our client, a global trading company based in Kildare, is seeking an Assistant Management Accountant to join their finance team. In this role, you will contribute to the efficient operation of the finance function by assisting in the preparation of weekly management accounts and working closely with various departments to ensure timely and accurate financial reporting. Reporting to the Management Accountant, you will play a key role in analysing and managing costs, margins, and forecasts.

Key Responsibilities:

  • Assist in preparing weekly management accounts for multiple technologies, ensuring strict adherence to deadlines.
  • Conduct margin and yield analysis, investigating and explaining any variances.
  • Perform sales and purchases analysis and contribute to identifying cost-reduction opportunities.
  • Support budget and forecast data gathering, customer profitability analysis, and direct cost reporting.
  • Collaborate with various departments, including sales, production, operations, and inventory, to improve internal service and data collection for decision-making.
  • Identify process improvements and contribute to ad-hoc projects as needed.

Qualifications and Skills:

  • A relevant qualification from a recognised body is required.
  • Strong IT skills, including advanced Excel proficiency; knowledge of Insight is a distinct advantage.
  • Analytical mindset with a proven ability to solve problems and manage multiple tasks efficiently.
  • Excellent communication and interpersonal skills, with the ability to collaborate across departments.
  • Organised, methodical, and results-driven, with a track record of meeting deadlines.
  • A proactive team player with the energy to drive success and a positive impact on the work environment.

At Clark, we stand as more than just a Recruitment Consultancy; we're a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.

Why Choose Clark as your Trusted Recruitment Partner?
•    Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
•    Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We're here to help you source the best career opportunity.
•    Personalised Assistance: From start to finish, we're committed to making your job search journey as smooth as possible.
Ready to Begin? Apply now.

INDCLA

Program Manager

Our client is seeking a dynamic Program Manager to lead program development, strategic partnerships, and outreach activities for an exciting and growing innovation hub. This role is at the heart of fostering innovation, expanding networks, and delivering exceptional member engagement. If you have a proven track record in program management, community building, and creating meaningful impact within the innovation ecosystem.

Key Responsibilities

  • Lead program development and delivery, ensuring scope, quality, and timelines are met within budget.
  • Provide project management support to the team, including leadership of specific program areas.
  • Identify member needs and develop services to address them.
  • Continuously improve programs based on lessons learned and industry benchmarking.
  • Manage and coordinate cluster calendar of activities and events.
  • Assist with sourcing and onboarding new members.
  • Build and maintain strong relationships with members, partners, and stakeholders.
  • Promote the hub’s vision and programs to maximize engagement and impact.
  • Expand the hub network regionally, benchmarking against best-in-class global innovation communities.
  • Manage relationships with delivery partners and stakeholders, ensuring collaboration aligns with the organisation’s goals.
  • Identify and pursue new funding opportunities, including assisting the Head of Enterprise with grant applications.
  • Support financial management, including record maintenance, income/expenditure processing, and financial reporting.
  • Oversee grant administration and ensure compliance with requirements.
  • Ensure efficient use of resources and operational support, including the Conference Suite and Meeting Rooms.
  • Assist with the development and execution of the Communications Strategy.
  • Update social media platforms and website content to enhance the hub’s visibility.
  • Provide dynamic leadership to advance the hub’s vision and impact.
  • Drive the pursuit of new opportunities to strengthen the organisation’s position within the innovation ecosystem.

Requirements
Essential Skills & Experience

  • Proven experience in program/project management, preferably within an innovation, enterprise, or community hub environment.
  • Strong organisational skills with the ability to manage multiple priorities.
  • Exceptional communication and interpersonal skills, with the ability to build and maintain partnerships.
  • Financial literacy, including grant administration and budget management.
  • Experience in social media management and website content development.

Desirable Skills & Experience

  • Experience in securing funding or applying for grants.
  • Familiarity with innovation hubs, enterprise development, or community networks.
  • Demonstrated leadership skills in driving impactful programs.

At Clark, we stand as more than just a Recruitment Consultancy; we're a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.

Why Choose Clark as your Trusted Recruitment Partner?

  • Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
  • Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We're here to help you source the best career opportunity.
  • Personalised Assistance: From start to finish, we're committed to making your job search journey as smooth as possible.

Ready to Begin? Apply now.
INDCLA