We are recruiting a Sales Support Administrator for our client based in Naas, Co. Kildare.
This Sales Support role will support the Sales Team with ongoing customer service and sales calls to existing members ensuring a professional, speedy and efficient service to the business. Reporting to the Sales Manager your responsibilities will include:
Responsibilities:
- Provide consistent professional customer service to existing members.
- Proactively contact members with new promotions.
- Identify opportunities to maximise sales.
- Manage the member portal – Offers and upkeep of products information.
- Handle the forwarding of supplier and member queries to the relevant buyers.
- Assistance in design and distribution of seasonal and new products brochures and product sheets.
- Distribution and design of member communications of offers and product information.
- Ad-hoc duties as dictated by management.
Requirements:
- 2 - years previous administration experience (previous retail experience is desirable).
- Strong MS Office skills - particularly Excel and PowerPoint.
- Excellent communication skills with the ability to form professional relationships with members.
- Solutions focused and logical approach when dealing with members.
- Ability to make decisions, and maturity to escalate issues if required.
- Previous experience in DIY/Builders Merchant Sector is a distinct advantage.
- To have a can-do attitude, and a genuine desire to achieve high standards.
