Service Coordinator
Strive to push ahead in your career! Here is an immense opportunity for a bustling dynamic service administrator to join an exceptional organisation.
The Service Coordinator role is to schedule Internal FSE’s & External Service Partners and parts to fulfill service requirements, these include, Assessments, Start up, PMV, Emergency Callouts. Act as the liaison between customers, internal resource and external service partners/suppliers to meet service delivery requirements.
Key responsibilities include but are not limited to:
- Optimise FSEs allocated time and schedules.
- Schedule maintenance, batteries and ad hoc visits.
- Manage external partners services.
- Schedule start-ups in conjunction with the Project Department.
- Ensure customer database is kept up to date.
- Coordinate spare parts, delivery and retrieval.
- Manage internal and external orders.
- Monitor and issue daily reports.
- Monitor and enforce any technical updates needed.
Key requirements:
- 2 years Customer Service experience.
- Previous company/ UPS/HVAC product experience is a plus.
- Previous coordination roles an advantage.
- Awareness / familiarity with electrical terminology and concepts.
- Strong computer skills such as word, excel, Skype, MSFT Teams, email etc.
- Written – ability to communicate in a clear and concise manner with internal and external customers.
- Strong time management skills.
- Handles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment.
- Detail oriented and able to meet deadlines.
- Good problem-solving skills being tactful and effective at dealing with difficult / irate customers.
Email your CV immediately to be in the running for this impressive role.
At Clark, we stand as more than just a Recruitment Consultancy; we’re a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.
Why Choose Clark as your Trusted Recruitment Partner?
- Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
- Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We’re here to help you source the best career opportunity.
- Personalised Assistance: From start to finish, we’re committed to making your job search journey as smooth as possible
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