Business Support Executive

Reporting to the Financial Controller, the purpose of the Business Support Executive role is to provide a complete support service to the Financial Controller. Responsible to ensure all Head Office facilities and operations-based activities are followed up and closed out as quickly and efficiently as possible. Reporting to the Finance/Operations Business Partner, the Business Support Executive must ensure any complaints received into the Department are escalated to the Finance/Operations Business Partner as appropriate and assist the Finance/Operations BP in the smooth performance of all team members in the delivery of best-in-class support services to both our internal and external customers.

Main Duties And Responsibilities

Act as first point of contact through the Support buddy system to HAD’s, CC’s and Technicians to resolve issues arising in POS with activities such as orders, returns and exchanges.
Oversee DM performance and ensure any issues are actioned and communicated to the global support team in a timely manner.
Responsible for release prioritisation in DM, creating change requests, testing, attending release DEMO sessions and communicating changes to the business.
Assist with project-based work implementing new procedures, designing new system and improvements to processes.
Oversee Digidocs functionality – updates, reporting any issues, working with developers, rolling out additional forms etc
Ensure all HAD’s and Technicians have functioning EPADS for capturing digital signatures.
Management of Company Motor Fleet to include fuel cards, eflow, valet, Insurance renewal, etc., as confirmed by the Executive Team and in line with DP obligations.
Maintain a proactive working relationship with the motor fleet company both SI and NI to ensure renewals, disc’s, etc., are always up-to-date and issued to the Company car users.

Work Experience And Skills Required

Strong Communication Skills both written and oral.
Excellent Telephone Skills and Manner.
Previous Office/Secretarial Experience Essential.
Previous experience of working in ERP systems and robust understanding of systems and analytics.
Professional Standard of Computer Literacy in particular Microsoft Office Suite.
High level of accuracy.
Understand priorities with the ability to meet tight deadlines.

Personal Characteristics

A team-player with an ability to work on own initiative and under pressure.
An excellent time-keeper who is reliable and punctual.
Takes pride in their work and possesses strong organisational skills and attention to detail.
A High level of flexibility.

At Clark, we stand as more than just a Recruitment Consultancy; we’re a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.

Why Choose Clark as your Trusted Recruitment Partner?

Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We’re here to help you source the best career opportunity.
Personalised Assistance: From start to finish, we’re committed to making your job search journey as smooth as possible.

Ready to Begin? Apply now.
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