When Crisis Strikes, Lead With Humanity

When Crisis Strikes, Lead With Humanity

In a moment like the coronavirus crisis, leaders have to navigate a paradoxical tension: providing direction, guidance, and reassurances while simultaneously acknowledging that the path forward isn’t clear.  Balancing this tension requires you to lead with humanity in three important ways: 1) Put people first; 2) Be upfront and vulnerable; and 3) Go out of your way to support and connect.

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https://hbr.org/2020/04/the-best-leaders-meet-a-crisis-with-humanity