Sales Support Administrator

We have an exciting opportunity for a self-motivated, ambitious professional. Our client is an award-winning global phenomenon that recognises superior quality and is committed to various areas of excellence including export, innovative spirit and entrepreneurial origins.

The Role:

  • Provide an excellent customer experience via all customer communications touch points including website, telephone, email, social channels and 3rd party channels such as Trustpilot.
  • Manage and processing Web-based sales enquiries via all channels with emphasis on telephone and email.
  • Providing quotes and processing orders via SAP.
  • Manage, investigate and resolve all customer enquiries and complaints related to the website in a friendly, fast and effective manner.
  • Co-ordinating couriers, arranging collections for web, tracking orders, resolving issues regarding deliveries, raising claims for damaged web orders, compiling customs information where applicable.
  • Liaise daily with the Web Packing Team on order status’, stock levels, potential order issues.
  • Reporting website technical issues communicated by customers to the development team.
  • Logging product quality complaints for the Technical Team to resolve.
  • Assist on reception cover when resource is required.
  • Process courier parcels when required for both web orders and staff members in the business. If required process parcel address labels for staff samples, web orders or complaint parcels as required.
  • Booking of meetings into the calendar for staff when requested.

Requirements:

  • Minimum 3 years’ experience in a fast-paced Customer Service role.
  • Excellent focus on attention to detail and customer service.
  • A confident, patient, friendly telephone manner.
  • Excellent attitude with customer first focus.
  • Proven track record of working to own initiative and the ability to prioritise tasks.
  • Excellent ability to handle high-pressure situations.
  • Excellent communication skills both written and verbal.
  • Proficient with Microsoft Office.
  • Willingness to learn and to take on additional responsibility is an advantage.

Please email your CV for immediate consideration.

Why Choose Clark as your Trusted Recruitment Partner?

  • Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
  • Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We’re here to help you source the best career opportunity.
  • Personalised Assistance: From start to finish, we’re committed to making your job search journey as smooth as possible.

INDCLA
 

Office Administrator

My client in Kildare is seeking a personable and dependable Office Administrator to join their dynamic team. In this crucial role, you will help maintain a professional and organised environment, manage front-of-house operations, provide essential administrative support, and ensure smooth communication within the company and with external partners. If you are detail-oriented, skilled in multi-tasking, and enjoy interacting with people, this is an excellent opportunity for you. Reporting to the Office Manager, you duties will include but, are not limited to:

Duties:
• Assist in scheduling appointments and managing calendars
• Coordinate meetings and conferences, including arranging logistics and refreshments
• Handle incoming and outgoing mail and deliveries
• Maintenance of the office, ensuring seamless coordination with facility suppliers
• Raise purchase requisitions for facilities, marketing and travel budget expenditure
• Greet and welcome visitors with a positive and friendly attitude
• Answer and direct incoming phone calls to the appropriate personnel
• Maintain a neat and organised reception and show room area
• Act as a point of contact for employees, clients and vendors providing accurate information or directing inquiries to the appropriate person
• Effectively communicate messages to relevant individuals or departments
• Handle basic inquiries and provide assistance as needed
• Maintain accurate and up-to-date records, databases and files
• Input data with a high level of accuracy and attention to detail
• Assist various departments with administrative tasks as required
• Monitor and manage office equipment and report any maintenance needs
• Ensure the office is well maintained, including common areas and meeting rooms

Desired attributes / skill set:
• Proven experience as a receptionist/administrative assistant or in a related role
• Proficient in using office software including work processing, spreadsheets and presentation tools
• Strong communication skills both written and verbal
• Exceptional interpersonal skills and a friendly demeanour
• Excellent organisational and multitasking abilities
• Attention to detail and accuracy in data entry and record keeping
 • Ability to handle high-pressure situations with calmness and professionalism
• Familiarity with basic office equipment such as printers, scanners and photocopiers
• Ability to adapt to changing priorities and work well within a team
• Professional appearance and demeanour

At Clark, we stand as more than just a Recruitment Consultancy; we're a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.

Why Choose Clark as your Trusted Recruitment Partner?

  • Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
  • Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We're here to help you source the best career opportunity.
  • Personalised Assistance: From start to finish, we're committed to making your job search journey as smooth as possible.

Ready to Begin? Apply now.

INDCLA
 

Junior Office Support Administrator

My client is long-established within the construction industry. They continue to experience compelling growth and wish to hire a strong office administrator to coordinate and support all the in-house office functions. This role is essential for ensuring the smooth operation of the office by managing paperwork, emails, supplier and subcontractor materials, invoices, and budget allocations.

Key Responsibilities:

  • Organise, file, and maintain all company paperwork, ensuring documents are easily accessible and up-to-date.
  • Develop and maintain a filing system for both physical and digital documents.
  • Monitor and manage the company’s general email inbox.
  • Respond to inquiries, forward emails to relevant staff, and manage correspondence efficiently.
  • Track all materials and supplies ordered from suppliers and used by sub-contractors.
  • Maintain records of material deliveries and inventory levels.
  • Communicate with suppliers and sub-contractors to confirm delivery schedules and resolve any discrepancies.
  • Collect, review, and process invoices from sub-contractors and suppliers.
  • Ensure all invoices are accurate, properly coded, and submitted for approval.
  • Manage the invoice approval process and ensure timely payments.
  • Assist in developing and maintaining project budgets.

Requirements:

  • Proven experience in a junior office administrator role.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
  • Excellent organisational and multitasking abilities.
  • Strong attention to detail and problem-solving skills.
  • Good written and verbal communication skills.
  • Ability to work independently and as part of a team.

This presents an excellent opportunity for a candidate looking to gain on the job experience and learn new skills and systems. Interested candidates should submit their resume outlining their relevant experience and why they are a good fit for this position.

Clark Recruitment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

INDCLA