Service Administrator/Planner
Do you have career ambition and an opportunistic outlook? Check out my undeniably incredible opportunity to join my client's spirited and dynamic organisation. This role is based on-site in Maynooth.
The Service Coordinator role is to schedule Internal engineers & External Service Partners and parts to fulfil service requirements, these include, Assessments, Start up, PMV, Emergency Callouts. Act as the liaison between customers, internal resource and external service partners/suppliers to meet service delivery requirements.
Essential Functions
• Optimise engineer's allocated time and schedules
• Schedule maintenance, batteries and ad hoc visits
• Manage external partners services
• Schedule Start ups in conjunction with the Project Department
• Ensure customer database is kept up to date
• Coordinate spare parts, delivery and retrieval
• Manage internal and external orders
• Monitor and issue daily reports
• Monitor and Enforce any technical updates needed
Experience – Minimum Requirement:
• 2 years Customer Service experience
• A good academic education
• Previous company product experienced is a plus
• Previous coordination roles an advantage
Knowledge & Skills – Required:
• Strong computer skills such as word, excel, Skype, MSFT Teams, email etc.
• Written – ability to communicate in a clear and concise manner with internal and external customers.
• Fluent English is mandatory.
• Strong time management skills
• Handles multiple and conflicting priorities and effectively prioritises tasks in a fast-paced work environment.
• Detail oriented and able to meet deadlines
• Good problem solving skills
• Work both independently and as part of a team
• Tactful and effective at dealing with difficult / irate customers
Email your CV today!
INDCLA