Senior Administrator, Digital Marketing & CRM Executive
We are seeking a highly organised and proactive professional to manage lead tracking, marketing communications, reporting, and general administrative support. You’ll act as a liaison between internal teams, external partners, and management, ensuring smooth operations, accurate reporting, and consistent customer engagement.
Key Responsibilities
Sales & Lead Management
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Manage incoming leads via Salesforce.
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Qualify, accept, and assign leads to the sales team.
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Track and update leads; prepare weekly lead reports for management.
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Review building information reports; highlight key data.
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Process bi-annual sales commission reports, ensuring accuracy.
Marketing & Communications
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Coordinate social media content (Facebook, Instagram, LinkedIn, YouTube).
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Promote machine deliveries, offers, and marketing campaigns.
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Execute email campaigns via Mailchimp.
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Participate in online presence reviews & SEO improvements.
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Attend marketing meetings to support strategy.
Administrative Support
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Manage customer renewals for Livelink JCB Telematics.
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Update warranty systems with retail data.
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Collect and submit machine demo reports.
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Provide general admin support across departments.
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Handle machine invoicing during staff absences.
Travel & Logistics Coordination
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Research and book flights and accommodation for team members.
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Coordinate logistics with external partners, including transfers and lodging.
Skills & Requirements
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Strong organisational & multitasking skills
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Proficiency in Salesforce, Mailchimp, Microsoft Office
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Familiarity with social media platforms & basic content scheduling
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Excellent written & verbal communication
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Ability to coordinate across departments & external stakeholders
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High attention to detail, especially in reporting & reconciliation
Preferred Experience
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2+ years in administrative, sales coordination, or marketing support roles
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Experience in industrial, machinery, or construction industries is a plus
Preferred Experience:
- 2+ years of experience in a similar administrative, sales coordination, or marketing support role.
- Experience in industrial, machinery, or construction-related industries is an advantage.
Why Choose Clark?
- Inclusive & Supportive: We welcome diversity, ensure equal opportunities, and provide reasonable accommodations for interviews.
- Expert Guidance: Our experienced recruiters are dedicated to finding the right fit for you.
- Personalised Support: We're with you every step of the way to ensure a smooth job search.
- Ready to take the next step? Apply now.
INDCLA