Credit Controller

We are seeking an experienced Credit Controller to join a busy finance team and take ownership of the company’s credit control and sales invoicing processes. Reporting to the Financial Controller, this role plays a key part in ensuring the organisation’s cashflow is optimised and customer accounts are managed in line with agreed credit terms.

Key Responsibilities

  • Take responsibility for the collection of outstanding debt, ensuring payments are received promptly and in accordance with company credit terms.

  • Monitor and manage customer accounts, carrying out credit checks, setting appropriate limits, and following up on overdue balances.

  • Issue statements, reminders, and formal communications to customers as needed.

  • Negotiate and manage payment arrangements where required, ensuring adherence to agreed schedules.

  • Oversee the preparation and timely issuance of sales invoices, liaising with operations to confirm accuracy and completeness of job details.

  • Ensure all month-end invoicing is completed promptly and resolve any outstanding queries quickly to avoid delays in payment.

  • Prepare weekly aged debtor reports and provide updates on accounts exceeding credit limits.

  • Maintain accurate records and provide regular performance metrics to senior stakeholders.

  • Work closely with colleagues across finance and operations to continuously improve processes and support the wider business objectives.

Skills & Experience

  • Minimum 3 years’ in a similar role

  • Strong communication and negotiation skills with the ability to build rapport and resolve disputes professionally.

  • Proficiency in MS Excel and familiarity with finance/accounting systems.

  • Detail-focused, organised, and capable of managing competing priorities in a fast-paced environment.

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