Clark are recruiting for a Concierge to the Guest Services department to join their client's team in Kildare town. This role requires an immediate start and is a temporary contract on a week to week basis. You will be rostered 5 days over 7 and must be flexible to work weekends.
You will work with the Tourist information Team delivering excellent standards in service and hospitality.
  • Offer the ultimate visitor experience by being luxury ambassadors for hospitality and guest services
  • Promote a range of innovative and efficient ‘concierge style’ services
  • Promote and cross-sell all added value services associated
  • Assist and advise guests with a wider tourism offer, such as booking entertainment, sightseeing tours, theatre tickets and restaurants, making reservations on their behalf
  • Highlight the attractions in the surrounding area and our community partners, as well as local and national tourist attractions in line with the objectives of our main tourism partners
  • Own and resolve customer issues in a professional and reassuring manner and in accordance with company policy
  • Compile daily and weekly reports and engage with the Hospitality programme as instructed by the Tourist Information Centre Manager .
  • At least two years’ experience in a host, customer/guest services or tourism role within a premium or luxury environment, including hotel, tourism, retail and events sectors
  • A passion for working with people, using excellent interpersonal skills with impact and influence
  • Ability to multitask and enjoy the challenge of a busy customer focused day.
  • Computer literate
  • Ability to feedback opportunities that will improve customer experience
Send your CV to be considered for this position.



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