Freight Forwarder

Job Title: Freight Forwarder

Location: Rathcoole, South County Dublin

My client, a well-established and growing logistics provider, is currently seeking an experienced Freight Forwarder to support continued business growth. This is an excellent opportunity for a motivated and detail-oriented professional to join a dynamic operations team and play a key role in delivering efficient, cost-effective freight solutions.

The Role

As Freight Forwarder, you will coordinate closely with customers, overseas agents, and internal teams to manage import and export shipments from booking through to final delivery. You will ensure a high level of service by optimising shipping efficiency, maintaining accurate records, and keeping customers fully informed throughout the shipment lifecycle.

Key Responsibilities

Manage and develop strong working relationships with customers, suppliers, agents, and colleagues
Coordinate and oversee import and export freight movements, ensuring timely and efficient delivery
Monitor bookings and shipments using internal systems and tracking tools
Input and manage shipment data accurately within the in-house operational system
Liaise with carriers and overseas agents to secure and finalise all required documentation
Maintain excellent customer communication, providing updates and resolving queries
Ensure files, billing, and costing are completed accurately and within required timeframes
Proactively manage exceptions, delays, or changes and communicate these effectively
Support a positive and collaborative working environment
Assist with additional operational or administrative duties as required

Skills & Experience Required

Strong communication skills with customers and multi-functional stakeholders
Highly organised with excellent attention to detail
Confident using systems such as ERP platforms and Excel
Good geographical knowledge of Europe (advantageous)
Strong numeracy, literacy, and analytical skills
Reliable, hardworking, and customer-focused
Full, clean driving licence required
Due to location, own transport is preferable

Salary & Benefits

Competitive salary (DOE)
Pension contribution
Onsite parking
Bike to Work Scheme
Regular social events
Annual leave entitlement

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Freight Forwarder