Operations Specialists – Global Logistics Operations Team (G-LOC)
Endress+Hauser (Ireland) Ltd Global Logistics Operations Center based in Exchequer House, Embassy office park, Kill, Co. Kildare, W91W866 are currently recruiting for
Operations Specialists – Global Logistics Operations Team (G-LOC)
- Annual Salary €40k + Benefits
- Hours of Work 37.5 hours weekly
Responsibilities in the Role will include:
- Efficiently manage and resolve logistics queries and concerns, while sharing lessons learned within the team
- Efficient management and timely resolution of all queries relating to the ‘Global Transportation Network delivery service’ through our internal ticket system
- Foster cross-functional communication with internal customers, creating and maintaining strong working relationships with colleagues in the Production Centers, Sales Centers and Logistics
- Build and leverage strong relationships with external parties who are key to the success of our operations – Customs and Trade Compliance, as well as external logistics partner and IT Service Provider
- Collaborate with the team to navigate and mitigate operational disruptions, such as IT outages and capacity challenges
- Monitor and coordinate all physical and IT flows (inbound, outbound, returns) through various TMS applications
- Provide Information of delivery date (IOD) or Proof of delivery (POD), as required
- Coordinate necessary shipping documents, including commercial invoices, AWB, customs, Safety Data sheets, and so on, as required
- Any other duties commensurate with your expertise and as directed by your manager in the development of the role and the Global Logistics Operations Center
Experience & Skills Required
- Bachelor’s degree in business studies, preferably with a logistics focus, or experience in a freight forwarding agent with strong IT affinity. Any prior experience in customer service would also be beneficial
- Customer oriented focus with exceptional interpersonal skills for effective stakeholder communication
- Proficiency in spoken and written English; additional languages like German, Chinese, Polish, Russian, or French are advantageous
- Good communication and conflict resolution skills
- Proven problem-solving capabilities
- Enthusiasm for meticulous documentation (E.g., Work instructions, SOPs, SLAs)
- Familiarity with SAP (Module WM) or other Transport Management Systems is a plus
- Thrives in a team environment, excels under pressure
- Preferred training and certification in ADR, IMO, and IATA
Applications including full CV should be sent to the email address provided.
INDCLA