Technical Sales Support / Administration (Structural & Architectural Metal Manufacturing)
The Technical Sales Support Administrator will provide administrative and technical support to the sales team, ensuring smooth operation of sales processes and maintaining compliance with company health & safety procedures. The role involves handling general administrative tasks, supporting quotations and project documentation, and assisting with technical drawings or proposals. Experience with CAD software is a strong advantage.
Key Responsibilities
Sales & Technical Support
- Provide administrative and technical support to the sales team throughout the sales cycle.
- Assist with the preparation of quotations, proposals, and sales documentation.
- Maintain accurate and up-to-date customer records, project files, and CRM data.
- Liaise with customers and suppliers to ensure timely communication and delivery of information.
- Support the technical team in reviewing drawings, layouts, and specifications (CAD experience a bonus).
Health & Safety
- Conduct and document routine health & safety checks in line with company policy.
- Support compliance reporting and maintain H&S records.
- Assist with risk assessments and general workplace safety administration.
Administration
- Manage general office administration including filing, correspondence, and scheduling.
- Produce reports, presentations, and data summaries for management as required.
- Support coordination of meetings, visits, and training sessions.
- Contribute to continuous improvement of administrative systems and procedures.
Skills & Experience Required
- Previous experience in a technical sales support or administrative role.
- Strong organisational and multitasking skills with excellent attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience using CAD software (e.g., AutoCAD) is an advantage.
- Excellent communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
INDCLA