Spa Operations Manager – Management experience essential
About Us
The warmest welcome awaits, whether you are fortunate enough to join our client as an employee or guest. Immerse yourself daily in a scenic tranquil setting, and become part of a team who take energy and passion from their work environment at large.
As Spa Operations Manager, you manage an adult-only destination spa offering a serene and luxurious retreat. Featuring 14 individual treatment rooms, a Hammam Massage Room, Wet and Dry Flotation Rooms, a Serail Mud Chamber, an Aroma Steam Room, Sauna, Jacuzzi, an indoor-to-outdoor swimming pool, and an outdoor hot tub, our client’s Spa is dedicated to providing an unparalleled relaxation experience.
Job Description
We are seeking an experienced and passionate Spa Operations Manager to lead and inspire the existing dedicated team. This role requires a strong leader with managerial experience in a hospitality environment. A CIDESCO qualification is an advantage but not essential.
Key Responsibilities
- Oversee the daily operations of the Spa, ensuring exceptional guest experiences.
- Maximise bookings and drive sales in collaboration with the Sales and Marketing team.
- Lead, motivate, and develop the spa team, fostering a positive and professional work environment.
- Provide training and ongoing development to ensure the highest standards of service.
- Work closely with the Financial Controller to manage revenue and control costs effectively.
- Maintain and uphold the spa’s reputation for excellence, ensuring compliance with health and safety standards.
Key Requirements
- Proven managerial experience.
- Customer-focused with a passion for delivering outstanding service.
- A natural leader with strong communication and team-building skills.
- Target-driven with a proactive approach to achieving business goals.
- Experience with operations, including sales, marketing, and financial management.
What’s On Offer
- A dynamic and passionate management team.
- Full in-house training on all treatments and unique skincare products, including Flourish Organics, VOYA, and ILA.
- An opportunity to work in a prestigious spa within a stunning natural setting.
- A supportive work environment focused on growth and excellence.
- Inclusive & Supportive: We welcome diversity, ensure equal opportunities, and provide reasonable accommodations for interviews.
- Expert Guidance: Our experienced recruiters are dedicated to finding the right fit for you.
- Personalised Support: We're with you every step of the way to ensure a smooth job search.
Ready to take the next step? Apply now.
INDCLA