Job Category: SALES RETAIL

Retail & Customer Care Assistant (Part-Time)

Part-Time | Job Share Position | Dundalk, Co. Louth
Flexible Availability Including Some Weekend Work

Help People Hear Better Every Day
Do you enjoy meeting people, providing excellent customer service, and being part of a supportive team?
We're looking for a warm, organised, and customer-focused Retail & Customer Care Assistant to join one of Ireland's leading hearing care providers.

Since 2015, our client has grown to become the largest Irish-owned hearing aid provider, helping thousands of people improve their quality of life through better hearing. Their philosophy is simple: deliver exceptional service and always do what they promise.
This is a customer-focused and target-driven role, ideal for someone who enjoys building relationships, promoting products and services, and contributing to the success of a growing business.

What You'll Be Doing

• Welcoming customers and creating a positive clinic experience
• Managing appointments and assisting with day-to-day administration
• Responding to customer enquiries in person, by phone, and by email
• Providing information on hearing care products and accessories
• Supporting customers with basic hearing aid aftercare
• Identifying opportunities to recommend suitable products, accessories, and services that meet customers' needs
• Contributing to clinic performance through promotional activity, customer engagement, and achievement of sales targets
• Maintaining stock levels and ensuring the clinic is well presented
• Assisting with local events, promotions, and community outreach activities
• Working closely with the Business Development Manager to raise awareness of hearing health services in the local area

What We're Looking For

• Experience in retail, hospitality, customer service, or another customer-facing environment
• Previous experience working towards sales targets, KPIs, or performance goals
• Confidence promoting products and services and identifying opportunities to upsell where appropriate
• Excellent communication and relationship-building skills
• Strong organisational and basic computer skills
• A positive, professional, and approachable attitude
• Flexibility to work additional hours when required, including some weekends
• A full, clean driving licence (essential)

Working Pattern
This is a part-time job-share position working three alternating days per week, with occasional additional hours available.

If you're someone who loves helping people, enjoys variety in your day, and takes pride in delivering outstanding customer service, we'd love to hear from you.

INDCLA

Part-time Retail Sales Advisor

Requirements: Full driving licence
Hours: 2/3 days per week – Thursday / Friday & Saturday

About the Role
Established in 2015, our client has quickly become the largest Irish-owned provider of hearing aids. Their goal is simple: provide every customer with outstanding service. They say what they do, and they do what they say.
We are looking for a friendly and reliable Part-time Retail & Front of House Assistant to join their busy hearing care clinic. This is a varied role, perfect for someone who enjoys helping customers, working in a dynamic environment, and taking on a mix of retail and administrative tasks. 

Key Responsibilities

• Greet customers warmly and provide exceptional front-of-house service
• Manage appointments, respond to customer queries, and handle basic administration
• Assist with product information, aftercare, and basic hearing aid support
• Promote products and accessories to customers
• Maintain clinic presentation and manage stock
• Support promotional activities, community events, and marketing initiatives
• Work closely with the Business Development Manager on local outreach

Requirements

• Full, clean driving licence (essential)
• Previous experience in retail and target-driven role
• Strong communication, organisational, and computer skills
• Flexible availability for additional hours, including weekends
• Professional, approachable, and customer-focused attitude

Benefits

• Friendly and supportive working environment
• Opportunity to gain experience in both retail and healthcare
• Varied role with involvement in events and promotions
• Flexibility in working hours

Why Choose Clark?

• Inclusive & Supportive: We welcome diversity, ensure equal opportunities, and provide reasonable accommodations for interviews.
• Expert Guidance: Our experienced recruiters are dedicated to finding the right fit for you.
• Personalised Support: We're with you every step of the way to ensure a smooth job search.

Ready to take the next step? Apply now.

INDCLA