Trade Counter Sales Advisor

About the Role

We are seeking a customer-focused and organised Trade Counter Sales Advisor to join our client's busy Cork branch. This is a varied role where you'll be the first point of contact for customers, supporting trade counter sales, processing orders, managing enquiries and helping to deliver an exceptional customer experience.

If you enjoy working with people, thrive in a fast-paced environment and have strong administration skills, we'd love to hear from you.

Key Responsibilities

Welcome and assist customers collecting orders from the trade counter.
Handle customer enquiries by phone, email and in person.
Process sales orders, dispatch notes, order acknowledgements and related documentation.
Manage trade counter sales, walk-in orders and customer collections.
Track customer orders and resolve queries efficiently.
Process electronic payments, cash sales and daily branch reports.
Manage hire sales, returns and stock returns.
Liaise with the sales and purchasing teams to ensure excellent customer service and stock availability.
Build and maintain strong relationships with existing and new customers.
Support monthly trade counter promotions to drive sales.
Identify opportunities to grow business and promote the company's full product range.
Maintain accurate records and support day-to-day branch administration.
Follow company Health & Safety and operational procedures.
Participate in product training and ongoing development.

About You

You'll ideally have:

Previous experience in a customer service, sales support or administration role.
Strong communication and relationship-building skills.
Excellent organisational skills with great attention to detail.
Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel.
Sage experience is an advantage but not essential as full training will be provided.
A proactive, positive attitude with a genuine commitment to delivering excellent customer service.

What's on Offer?

Salary: €34,000-€35,000
40-hour working week
25 days annual leave
Bonus scheme
Pension scheme
Comprehensive training and development programme
Opportunity to join a supportive and growing team

Why Choose Clark?

Inclusive & Supportive: We welcome diversity, ensure equal opportunities, and provide reasonable accommodations for interviews.
Expert Guidance: Our experienced recruiters are dedicated to finding the right fit for you.
Personalised Support: We're with you every step of the way to ensure a smooth job search.

Ready to take the next step? Apply now.

INDCLA