Sales Support Administrator

Sales Support Administrator

Role Overview
We are seeking a highly organised and commercially focused Sales Support Administrator to join our growing team in Cork City. This role is ideal for a proactive professional with strong CRM, order processing and client account coordination experience who thrives in a fast-paced commercial environment.

The successful candidate will play a key role in supporting the sales team, managing customer communications and ensuring efficient internal sales processes. You will work closely with customers, account managers and internal departments to help deliver an excellent client experience while supporting business growth.
Key Responsibilities

• Provide day-to-day administrative support to the sales team
• Process customer orders accurately and efficiently through internal systems and CRM platforms
• Manage customer accounts and maintain up-to-date client records
• Coordinate quotations, sales documentation and customer communications
• Act as a key point of contact for customer queries and order updates
• Liaise with internal departments including finance, logistics and operations to ensure smooth order fulfilment
• Monitor sales activity and prepare reports for management when required
• Support account managers with pipeline tracking and customer follow-ups
• Identify opportunities to improve internal processes and administrative efficiency
• Ensure high standards of customer service are maintained at all times

Candidate Profile
The ideal candidate will demonstrate:

• Previous experience in a Sales Support, Sales Administration or Customer Account Coordination role
• Strong commercial awareness and customer-focused approach
• Excellent CRM and order processing experience
• Strong organisational and multitasking skills with the ability to prioritise workloads effectively
• Excellent communication and interpersonal skills
• High attention to detail and accuracy
• Ability to work independently and collaboratively within a busy team environment
• Strong IT proficiency including Microsoft Office and CRM systems

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