Kildare: 
IT FIELD ENGINEER
Job Title: IT Field Engineer
Location: Midlands / Nationwide Travel (Ireland)
Employment Type: Full-Time
Overview
An established and growing IT services provider is seeking an IT Field Engineer to deliver on-site technical support to a diverse client base across Ireland. This role focuses on hands-on support, installations, and maintenance across SME, enterprise, education, and public sector environments.
Key Responsibilities
- Provide on-site technical support, troubleshooting hardware, software, and network issues
- Install, configure, and maintain IT infrastructure including servers, workstations, and network devices
- Deliver support for cloud services, email security, and backup solutions
- Perform system upgrades, patching, and preventative maintenance
- Support network installations including structured cabling and connectivity setup
- Diagnose and resolve issues across Windows environments and common business applications
- Work with remote monitoring and management tools to proactively address client issues
- Liaise with clients to ensure high service standards and clear communication
- Escalate complex issues where required and collaborate with internal support teams
- Maintain accurate documentation of work completed and client environments
Requirements
- Minimum 3 years’ experience in a field service or IT support role
- Strong knowledge of Windows OS, networking fundamentals (TCP/IP, DNS, DHCP), and Microsoft environments
- Experience with Microsoft 365, cloud platforms, and backup solutions
- Hands-on experience with hardware troubleshooting and deployments
- Familiarity with firewalls, routers, and general network infrastructure
- Full clean driving licence and willingness to travel
- Strong problem-solving skills and ability to work independently
- Excellent communication and client-facing skills
Desirable
- Experience with remote monitoring tools and managed service environments
- Certifications such as CompTIA, Microsoft, or similar
- Exposure to security best practices and data protection standards
What’s on Offer
- Opportunity to work across a wide range of industries and technologies
- Exposure to enterprise-level IT environments
- Supportive, technically focused team environment
- Ongoing professional development and clear progression opportunities
Job Title: IT Field Engineer
Location: Midlands / Nationwide Travel (Ireland)
Employment Type: Full-Time
Overview
An established and growing IT services provider is seeking an IT Field Engineer to deliver on-site technical support to a diverse client base across Ireland. This role focuses on hands-on support, installations, and maintenance across SME, enterprise, education, and public sector environments.
Key Responsibilities
- Provide on-site technical support, troubleshooting hardware, software, and network issues
- Install, configure, and maintain IT infrastructure including servers, workstations, and network devices
- Deliver support for cloud services, email security, and backup solutions
- Perform system upgrades, patching, and preventative maintenance
- Support network installations including structured cabling and connectivity setup
- Diagnose and resolve issues across Windows environments and common business applications
- Work with remote monitoring and management tools to proactively address client issues
- Liaise with clients to ensure high service standards and clear communication
- Escalate complex issues where required and collaborate with internal support teams
- Maintain accurate documentation of work completed and client environments
Requirements
- Minimum 3 years’ experience in a field service or IT support role
- Strong knowledge of Windows OS, networking fundamentals (TCP/IP, DNS, DHCP), and Microsoft environments
- Experience with Microsoft 365, cloud platforms, and backup solutions
- Hands-on experience with hardware troubleshooting and deployments
- Familiarity with firewalls, routers, and general network infrastructure
- Full clean driving licence and willingness to travel
- Strong problem-solving skills and ability to work independently
- Excellent communication and client-facing skills
Desirable
- Experience with remote monitoring tools and managed service environments
- Certifications such as CompTIA, Microsoft, or similar
- Exposure to security best practices and data protection standards
What’s on Offer
- Opportunity to work across a wide range of industries and technologies
- Exposure to enterprise-level IT environments
- Supportive, technically focused team environment
- Ongoing professional development and clear progression opportunities