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Tradecounter Sales Executive (Construction)

Job Title: Tradecounter Sales Executive
Location: Dublin
Reporting to: Sales Office Manager

SUMMARY:
To ensure the efficient day-to-day running of the Dublin Tradecounter

DUTIES AND RESPONSIBILITIES:

  • Point of contact for all customer collections from the depot.

  • To provide an excellent first impression for callers to the company’s office either by phone or in person and to escalate enquiries as appropriate.

  • Issuing daily cash sale reports for the Dublin branch.

  • Tracking orders and queries

  • Handling electronic payments from customers.

  • Process and manage all relevant computerised documentation to customers i.e., raising sales orders, dispatch notes, order acknowledgements and paper documentation relating to all customer collection orders, walk-in orders, and Tradecounter sales

  • Maintain and develop existing and new customers through planned individual account support, liaising with both the Sales and Business Development Managers for all customer collections

  • Develop monthly Tradecounter promotions each month to maximise sales revenue

  • Liaise with the sales team and customers to maximise customer service and manage their expectations

  • Understand customer needs and requests

  • Process Stock Returns and liaise with Sales Team in line with our Quality Management System

  • Handle hire sales and returns

  • Continuously update knowledge skill base by attending product training sessions

  • Liaise with purchasing department to ensure optimum stock levels are maintained, and to maximise warehouse space and layout

  • Establish contractor customer base at depot level whilst gaining a clear understanding of customers’ businesses and requirements

  • Generate enquiries and orders for the full product range whilst maximising company profits

  • Act as a contact between a company and its existing and potential markets

  • Identify and report on new product and market opportunities

  • Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development

  • Adherence to all company health & safety and operational procedures

  • Work as part of the wider sales and business unit teams

  • Other Duties as necessary

Knowledge and Skills:

  • Typically requires one or more years’ experience in an administrative role.

  • Sage experience preferable, but not essential as training will be provided.

  • Must have excellent communication skills, be self-motivated and have high standards of professional conduct.

  • Proficient in MS Outlook, Word, and Excel.

  • Personality: Self-driven, results-oriented with a positive outlook and a clear focus on first-class customer service.

ADDITIONAL:
The above duties and responsibilities are not exhaustive and may be added to or altered from time to time.

TERMS AND CONDITIONS:

  • The salary scale for the above position €

  • Working Hours: 40

  • Holidays: 25 days

  • Bonus Scheme

  • Pension scheme

  • Comprehensive training & development programme

  • Why Choose Clark?

  • Inclusive & Supportive: We welcome diversity, ensure equal opportunities, and provide reasonable accommodations for interviews.
  • Expert Guidance: Our experienced recruiters are dedicated to finding the right fit for you.
  • Personalised Support: We’re with you every step of the way to ensure a smooth job search.
  • Ready to take the next step? Apply now.
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