Clinical Quality, Safety & Compliance Manager
Primary function of the Clinical Quality, Safety & Compliance Manager is to assist the Directors to ensure that all existing quality systems are fully met across the organisation, to implement operational systems which support the smooth running of activities across the Organisation, and to be responsible for the implementation of new standards in compliance with established national and international systems.
In this role you will all times behave and interact with colleagues and clients in a way which recognises, values, and respects their person and their choices. You will recognise the importance of this role in contributing towards the overall effectiveness of the organisation, which strives towards excellence in care practice.
Job Summary:
The Clinical Quality, Safety & Compliance Manager is responsible for leading and overseeing the quality assurance and improvement initiatives within the organisation. This role ensures that support services meet established standards of quality, safety, and compliance. The manager collaborates with interdisciplinary teams to develop, implement, and monitor quality improvement programs, aiming to enhance client outcomes and operational efficiency.
Quality Improvement Leadership:
- Develop and implement comprehensive quality improvement plans aligned with
- organisational goals.
- Monitor and evaluate clinical processes to identify areas for improvement.
- Lead root cause analyses and implement corrective actions for identified issues.
Regulatory Compliance:
- Ensure compliance with local, national, and international healthcare regulations and
- standards.
- Prepare for and participate in accreditation and certification processes
Person Specification:
Essential
- A relevant Degree and evidence of continuous professional development your areas of expertise
- Established and successful management background, with experience of health or social care
- A minimum of three years’ experience in a similar role
- Strong communicator, with the ability to be clear and concise
- Able to assimilate knowledge and understand /interpret Regulations and Quality Standards
- Risk analysis and problem-solving expertise
- An organised individual with strong attention to detail
- Able to generate proactive suggestions for improvement
- Good IT and admin skills
- Excellent standard of record keeping
- To be kind, caring, and to respect people. To exercise professionalism
- Can work to brief as well as under own initiative
- High level of integrity and accountability for results
- Full driving licence due to the expectation of some travel within the role
- An understanding of oppression and ability to demonstrate and promote anti-discriminatory practice
- Able to form warm and professional relationships at all levels, including external managers (HSE)
- Able to promote and represent the values of the organisation at all times
- Ability to take the lead, work alongside, or delegate as appropriate with colleagues at all levels
- Competence and confidence in Project leadership
Preferable
- Experience in adult disability services and/or mental health services across more than one sector
- Good understanding of disability, mental health, systems, management, and operating climate (HSE)
- Experience of project management and direct service provision
Key Activities:
- Administer existing QA programmes including overseeing site visits and following up compliance with
- reports and recommendations. Notifying same to senior management
- Monitor and support teams to ensure maintenance of up-to-date records within the requirements of
- existing polices and structures
- Work with the management team to establish the CARF International Quality Kitemark, including
- responsibility for timelines, action plans, submissions, and compliance
- Prepare organisation for the future arrival of HIQA Standards for community based care
- Internal auditing of processes and procedures from a compliance perspective
- Contribute to staff training to ensure education and engagement in all aspects of quality and
- compliance
- Monitor and maintain requirements in line with the Organisation’s Health and Safety policies and
- procedures
- Maintain the Organisation’s Complaints and Grievance Procedures
- Maintains and implements satisfaction surveys and reviews among clients, families, and staff
- Support Directors in Competency and Disciplinary Procedures
- Responsibility for Safeguarding policies and procedures
- Maintain all written and electronic records and logs as required and ensure the security and
- accessibility of such records
- Attend training as required
- Contributes to the development of staff/mentors and supports keyworkers in their administrative
- duties
- Works within authorised budgets and ability to contribute to the setting and monitoring of budgets
- To ensure that all duties are carried out within the framework of relevant legislation, regulations, and
- policy guidance and at all times to abide by statutory and organisational health and safety regulation
- and policy
- Provide project assistance to Directors as required
- Any other reasonable duties as may be required by the Directors
Why Choose Clark?
- Inclusive & Supportive: We welcome diversity, ensure equal opportunities, and provide reasonable accommodations for interviews.
- Expert Guidance: Our experienced recruiters are dedicated to finding the right fit for you.
- Personalised Support: We're with you every step of the way to ensure a smooth job search.
Ready to take the next step? Apply now.
INDCLA