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At Clark we are recruiting an IT Deskside Support / IT Projects Engineer for our Naas based Client on a full-time permanent basis. The successful candidate will work directly on site responding to internal staff requests for technical support for hardware/software issues.

Your Responsibilities:

  • Providing onsite Deskside support to end users.
  • Work to resolve issues accurately and efficiently, within set targets and in a professional manner.
  • Ability to prioritize tasks in accordance with business needs.
  • Ensure documentation and issue logging are kept up to date.
  • Liaise with and manage 3rd party’s where necessary while taking ownership of the issue and its resolution.
  • Assist the finance department with EDI support and the ongoing onboarding of EDI Group suppliers to enable them to transit their invoices & credit notes by EDI
  • Assist with the implementation and testing of a large SAP ERP project including the introduction of OCR.
  • Assist with the development and implementation of an in-house Query Management System within our Finance Department.

Required Skills and Experience:

  • Excellent written and verbal communication skills
  • Good attention to detail
  • Ability to work both independently and as part of a team
  • Experience of working in Deskside support role (3yrs+)
  • Proven software and hardware troubleshooting skills
  • Experience of supporting Windows 10
  • Experience of supporting Microsoft Office suites including Office 365

Education:

  • Bachelor’s degree in Computer Science or similar field.

 

Desirable Skills (Not Required):

  • Proficiency with Network Infrastructure e.g. switches, routers, APs, patching, network architecture knowledge.
  • Printer hardware knowledge.
  • Previous experience of EDI systems
  • Knowledge of ERP systems including SAP

If you would like to apply for this fantastic opportunity, please contact Niamh Gaffney on 045 881 888 or you can email ngaffney@clark.ie


CONTACT CLARK TO APPLY

To apply for this position, fill in the form below and we will get back will get back to if you are an appropiate candidate for the role.