Do you want to work with a Global Leader and define a career path that offers endless opportunities?
Our client is a family run business and a global leader in measurement instrumentation, services and solutions for industrial process engineering.
We are partnering with our client to recruit for an experienced Global Logistics Operations Center Manager for Information Infrastructure, Monitoring & Analytics. This is a fantastic opportunity to work with an expanding global organisation within the Global Logistics Operation Center which is located in Ireland.
Responsibilities:
- To drive the development, usage and maintenance of the information infrastructure that is necessary for the Global Logistics Operations Center to function
- To drive the positioning of logistics monitoring and analysis within the company
- To lead, manage and nurture a team of four Analytics Experts to support you across all tasks
- To maintain a close collaboration with the Director of Global Logistics Operations Center (G-LOC) and other logistics teams to share facts, promote insights and foster understanding
- To participate actively in the coordination and resolution of operational disruptions (IT outages, capacity issues, etc.)
- To understand all business activities and processes in detail
- To make sure that sufficient information about them is captured and available in digital form
- To integrate, curate, and analyse this information, and to communicate resulting observations and insights as input and decision support to trouble shooters, Investigators, and Managers
- To provide relevant basic facts without unnecessary delay
- To develop analytics initiatives that broaden and deepen the learning from data and lead, to more valuable insights and decision support
- Responsibility for the governance of relevant processes and definitions
- Ownership of the mostly externally managed global IT backbone systems that support the Corporate Logistics “Global Transportation Network” eco system: Transportation Management Platform; Corporate Logistics Data Warehouse (SQL based); GTN Ticket System
- Responsibility for all future developments of these systems, including working in close contact with the source system operators to make sure the necessary information is available
- Close collaboration with Representatives of the Production Center, Sales Center, Customs and Trade compliance, logistics procurement and external logistics / IT Service Provider
- To set and handle the priorities amongst the development of respectively the information infrastructure, the monitoring, and the analytics such that the Global Logistics Operations Center can function optimally
- Initially, the primary focus will be on the information infrastructure
Requirements
- BA in Business Studies, core area Logistics highly preferred or Freight Forwarding agent with a very high IT affinity
- Experience with processes from an operations center and interest for "touchless processing"
- Efficient cross-functional communicator, who is not easily intimidated by local jargon
- At least 5 years’ experience in similar roles in the Freight Forwarding industry, FMCG, or Retail Industry
- Fluent spoken and written knowledge of English
- Additional language is highly desirable
- Negotiation and conflict resolution skills with a high attention to detail
- SAP-Knowledge in SD, MM & WM and Transport Management Systems
- Team spirit, ability to work under high pressure
